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On 8th Nov,2017 i made an order #200163 and on that day i've been informed through mail that shipping will takes 2-4 weeks due to high demand. Still i've not received my order and when i contacted CASE BOSS i received a contact number 1800-11-2011 for tracking or...
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Anonymous
MV

Same story with me. I ordered last May and no product came.They were replying but hopeless as well. no sense of customer service whatsoever.Won't refund the money like "suck i...

2.2
I didn't like
  • Receiving no replies to several emails
#1145605
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Case Boss - The worst experience Ever
Case Boss - The worst experience Ever
I am pissed off from such company with very poor services and very unpolite customer services, i received email that my Purchase is done in 30th of march 2016. And i was waiting and emails is transfering between me and customer services and till now still waiting it...
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1.0
#1144948
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order and paid for case ,it was shipped 11-5-17 well its now 12-3-17 and it has not arrived yet. VERY POOR customer service. And they want to give me 20 percent off on something else ......really they think I want to wait for something else.I would never buy anything...
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1.0
I didn't like
  • Took my money and did not deliver the product
  • Have never delivered my case
  • Never delivered my order
#1141527
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Case Boss - Terrible.

Case Boss
#1146018
Got my case after a really long wait.No stock.Have to wait for China shipping.Got the case and there is an annoying black spot in the screen protector and makes it hard to use.Also have trouble receiving calls and texts.Going back to Lifeproof.Don’t waste your money!
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Case Boss - Came 7 months after the purchase

Case Boss
#1145124
After it arrived, the paint started to fall off. The built is good quality but the paint job is the worse. As anything coming from china, there is always something wrong with the products.
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Case Boss - Pathetic

Case Boss
#1138925
Military case arrived and it was defective. Contacted CaseBoss. They said to send pictures via Dropbox of the defect and the packaging. I did that. They have not responded for days. I’ve sent several follow up emails and PM on FB. Company is a F N joke and a complete ripoff. Why they are still allowed to do business on FB is mind boggling.
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Case Boss - No case

Case Boss
#1138856
1.0
Details
I have not received my case yet it’s been almost 4 months wth!
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Usability
Value for money
Warranty
Website
Despite placing my order for an iPhone case with your company almost 4 months ago that's in April'17 and making an upfront payment for it, I regret to note that it has taken almost over 240 days & it hasn't arrived yet! Surely, it doesn't take this long with any...
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Anonymous
Panos

My order was made more than 2 months ago and still nowhere to be found. I emailed more than once and keep getting laim excuses “it is not our fault, it’s the carrier, etc”Alre...

#1137362
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I had bought a case, with the idea I had requested the right size. Mind you I did read all the forms saw nothing wrong so I ordered a Iphone 6s. WELL after almost 30 days plus 1, I found YES I had a iphone 6s BUT a 6splus. I saw the info for 30 days to return, monday...
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1.7
I didn't like
  • No exchange nor refund plus my shipping fees
#1137184
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This company was promoting aluminum iPhone 7 Plus cases where you could get up to 5 free magnetic phone holders with any purchase. So I placed an order for 2 cases, as well as 5 holders. I received an order confirmation the same day. Waited 2 more days for shipping...
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#1136548
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ME: It’s too heavy, and too big CB: It saddens us to know that you’re thinking of returning your order. As per our policy, Order returns will be reviewed; Once reviewed and reason is valid- order will be refunded. Thus, returns of orders with no valid reasons such as...
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#1136126
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IF YOU WANT A COMPANY THAT WILL STOLE YOUR MONEY YOU FIND THE RIGHT ONE! NEVER RECEIVED MY PACKAGE AND THE ONLY THINK THEY TELL YOU IS TO WAIT WAIT WAIT AND ARE TAKING IT OUT FROM THEIR RESPONSIBILITY. RIDICULOUS LIAR. THIS IS NOT A LEGIT COMPANY. I'VE BEEN DEALING...
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#1135729
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Still waiting for my case after 8 months. I have contacted the company via face book and email over 30 times and get the same computer generated responses they have about 4 that they keep rotating claiming they are waiting for an answer from the dispatch this has been...
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1.0
#1135468
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Ordered the phone case a waited then waited some more contacted them they gave me a lame excuse and a fake tracking number and I waited longer contacted them again and the same crap!!! There ad says nothing about being made in China if I would have known that I never...
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1.9
#1133722
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