Carrissa Jur

Ordered, charged, no case yet

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Case Boss - Ordered, charged, no case yet
I ordered my case for a samsung galaxy s6 on 4-17-17, it is now 5-9-17 and i still havent received it. I was charged out of my account though.
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Reason of review:
Problem with delivery
Anonymous

Case Boss - Cell Phone Case Review

Wow if I had read all the reviews I probably would have not ordered. But I did, tookabout 3 weeks, guess I was a lucky one so far the case is awesome. Always use paypal they are pretty good about resolving disputes. Good luck to you all.
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Reason of review:
Good quality
Anonymous

Long wait! When it finally arrived, an essential part was missing.

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I ordered my Case Boss for the iPhone 7s after seeing it advertised on Facebook. Huge mistake. My order was confirmed on March 12th. I received it today, April 22nd. The package was half opened and the small tool you need to open up the device is missing! I can't even use the case after waiting this long. During my lengthy wait for the product I e-mailed and received a tracking number showing it was coming from Singapore. This product without my phone inside of it, since I can't open it up, weighs a ton! If I get the tool to open it, I don't think I will use this device. There is no way the vent clip and magnetic holder could hold up the weight of this case.
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Loss:
$40
Reason of review:
Problem with delivery

Preferred solution: Full refund

21 comments
Guest

Does anyone know If they steal money from the card too? Because i've just paid 9$ for a case (not too much) but i'm really scared about my credit card money. Please answer me.

Guest

I ordered my protective box for my iPhone 7+ May 8 and I have not received anything yet

Guest

Ordered my case in February... it's now June ..

still don't have it and they have stopped replying to my emails ! Don't waste your money

Guest

At least you received your package. I ordered mine a week after yours and have still not received it more than a month after you received yours. Maybe as you said, the item is so heavy, the postman can't pick it up to deliver it.

Guest

Well I guess I should have read the reviews before I order d it. Been waiting over a month for the 2 cases I paid for.

They had no problem taking the money out of my account the day I ordered to pay but won't give me the money ur back.

Put in the tracking. Umber and it says no Oder and they still won't give me the money back rip off

Guest

The service is terrible! I ordered a case on February 22/17 and as of today have still not received it, may 10/17.

The tracking # they send you just says Singapore post and nothing else.

After 2 emails they quit responding. Not a good company at all!!!

Guest

I ordered March 11th. Nothing yet.

I am filing with my credit card company to get my money back! Fraud people here!!!

Guest

So am I, but more terrible than yours. Order from 30 Mar 2017, now is 7 May 2017, I haven't received it yet !!!

Guest

The company is a crook......I ordered mine two cases three months ago..... *** crook

Guest

I ordered a case 63 days ago, it has yet to arrive. They misled me to believe the case was in transit, the tracking number was not recognized.

Perhaps its coming from thailand? Im requesting my money back.

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Anonymous

Worst company ever

I ordered my phone case in April and waited, when it didn’t come and the fake tracking number didn’t work, I emailed them and they kept saying be patient. Thankfully I use PayPal for shopping online, and it was not 6 months yet. I complained to PayPal and got my refund. Thanks to PayPal. Be careful of case boss please.
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Reason of review:
Problem with delivery
Anonymous

Unhappy with product

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Just barely received my phone case and placed it on my phone to find my iPhone Apple logo to begin flashing...took a while to even restart. I also, after placing Waterproof Case on I tried to shut off screen and tried to turn off ringer..buttons did not engage unless I took case off. Wrote to customer service and now see several more unhappy customers. Not good business ethic guys.
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Reason of review:
Bad quality
Darren C Gyl

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Verified Reviewer

Terrible communication

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I ordered 1 phone case it came on time. New phone so I ordered a new case also I thought I'd take buy a waterproof Bluetooth speaker with my purchase. 4 months later no case or speaker. Over 20 emails and they have only responded to at least 5 of them. None of my emails have been aggressive or I'm bad manner. I'd never buy anything again from them and I'd strongly advise to avoid any purchases from them
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Reason of review:
Problem with delivery
Anonymous

Disappointed after received

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Case Boss - Disappointed after received
Case Boss - Disappointed after received  - Image 2

Actually i look forward your product but so sad and disappointed when I received it! This case no prefectly about the phone cover and I felt waste my money in the worthless things.

I very no satisfied this product. No any protection but made problem to users. Problem 1: no any cover in speaker area due to effect the function now. Problem 2: touch screen no smooth anymore.some time need touch more than before.

Especially corner phone. I need take long long time just can achieve my target.

I no any confidence to try next product from case boss anymore. Only this time no next time.i think I need let around friend don't drop FB recommendations Sioksien2000@***.com Suzean law

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Loss:
$10
Cons:
  • Quality
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Anonymous

Never received no answers

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Case Boss - Never received no answers
Ordered on February 24th 2017. After a month I was told thy are updating in Singapore . With a false tracking number I kept on pestering them ,then finally I did not hear anything and still nothing
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Reason of review:
Problem with delivery
Adira Drh

Total scam

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Case Boss - Total scam

They took my money but did not deliver a product, I ordered a iphone 7 plus case from them on March 25, 2017, and I have still not received anything. I email them every other day because I want my money back but there customer service will not contact me back.

I want them to send me my case or give me a refund. The customer service did send me an email giving me a tracking number that did not work.

If I don't get the case within the next few days i'm going to report the criminal activity, I have already filed a complaint with the federal trade commission. I will go to the local authorities next to seek legal advice.

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Loss:
$45
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

1 comment
Guest

Please comment your update sir about your complain to the authorities. I'll be looking forward to it.

Anonymous

Case boss sucks customer service sucks I'm out $70

Case boss sucks customer service sucks I'm out  $70
Ordered 2 cases March 3 today is June 24 they got my money I got no cases I want my money back 53677 is my invoice
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Reason of review:
Order processing issue
Tuesday L Xjg

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Verified Reviewer

Don't order from Case Boss

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I placed my order in March it's now July and I have not received it. I contacted them they gave me a tracking number that didn't work. I called my credit card company and was refunded my entire amount. This company is a SCAM!!!!
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Reason of review:
Problem with delivery
Willamina Ywk

Ordered March

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Never received it! They are frauds said it was shipped! How do we get money back its been 5 months! Tracking number says can't find item it never left Singapore! They steal money and don't deliver!
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Reason of review:
Problem with delivery
Anonymous

Where is my case

I ordered a waterproof case never received it
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Reason of review:
Problem with delivery
Anonymous

Cheap *** dosent work after 2 weeks

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I ordered the speaker for the shower. The volume stopped working after 2 weeks. I can barely hear anything. They said damages where my fault and wouldn't do anything. But there were no " damages" it just stopped working!! There r stuff is cheap ***
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Reason of review:
Bad quality
Anonymous

Glad I read comments first before buying

Was just about to purchase the waterproof case from this company on Facebook but thought I'd look at customer reviews. Glad I have and saved my money. Sounds like a scam to me
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