I ordered my Case Boss for the iPhone 7s after seeing it advertised on Facebook. Huge mistake. My order was confirmed on March 12th. I received it today, April 22nd. The package was half opened and the small tool you need to open up the device is missing! I can't even...Read more
I received my case yesterday and it is a terrible product. The plastic screen cover is not taunt so it randomly sticks to the glass making the screen hard to read. It's like having a layer of glarey water on top. I purchased this on a special so when I looked on the...Read more
I purchased on Feb/2017 online after seeing them on fb, 2 cases for my iphone and some other little waterproof equipment. It has been a whole year now! Nothing ever received. They keep answering standard robot msg on emails saying they’re sorry about the delay and...Read more
I ordered a water proof case in March 2017, but I still have not received anything. I have contacted them several times and they say that not receiving your order does not mean that you get your money back. Than they never reply if you keep on asking where your order...Read more
I am pissed off from such company with very poor services and very unpolite customer services, i received email that my Purchase is done in 30th of march 2016. And i was waiting and emails is transfering between me and customer services and till now still waiting it...Read more
Case Boss - Concerned
I better get my cases I bought or there’s going to be problems. If not, a refund is expected whether the items were “sent” or not, if I don’t get what I paid for my money should be refunded....
this is what was said ; -----Original Message----- From: Case Boss To: JOHN (JT) Sent: Sun, Oct 1, 2017 2:38 am Subject: Re: New customer message on September 1, 2017 at 02:14 PM Hello John, We are sorry you feel that way. Regardless, we will still send you a...Read more
Case Boss - Company has not responded to E-mails of faulty product
I have e-mailed Case Boss with regard to their garbage Iphone 7 plus cell phone case. Silencer Switch broke and their seamless touchscreen protector which claim to be H2O & Dust resistant has been not to this. Their ads have made this product the best ever and that is the least. Extremely annoying false ads and lack of customer service. DO NOT BUY THIS PRODUCT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Case Boss - Ordered 5 months ago and never got it!
I emailed the company and they told me I needed to contact the carrier! I shouldn’t have to do that. I looked up the tracking number again this morning and now it shows “expired”!
Phone Case ordered over 2 months ago. I've emailed multiple times, got a bogus tracking number that says it reached Canada Dec 17 2017. Feb 20 2018 still nothing. Case Boss just gives the run around and will not refund or send a new case. They say it's not their...Read more
I didn't like
- Do not have a telephone communication service
- Provide a fictitious tracking number
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