Not resolved
3.8
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Usability
Value for money
Warranty
Website
0 comments

My item is now in transit back to the sender, in this case is Case Boss, as i have keyed in an incorrect delivery address. I've tried to contact my local post office and Case Boss.

As being told by my local post office, they asked me to contact the sender, Case Boss, for more information. I had tried my best and made the effort to contact Case Boss via email, support@case-boss.com, but they didn't reply.

As of now, i really hope you would reply to me as soon as possible. You can get throught me via email, alifasyraf16@gmail.com or my number, +6591239014.

The tracking number for my item is, RC132255336MY.

Hope you could reply as soon as possible.

Thank You

Alif Othman

Reason of review: Poor customer service.

Monetary Loss: $13.

Preferred solution: Let the company propose a solution.

I liked: Discount specials, Product.

I didn't like: No response to the emails, I sent four e mails and not one reply, Customer service is nonexistant.

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