Not resolved
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
0 comments

I ordered a case in late February, for which payment was made and taken out of my account. After a week of not receiving the promised order number via email, I contacted customer support.

After another week, I emailed again as I had not received any response. Very quickly I received a BS reply with a tracking number that couldn't be found on the link they provided for tracking. They advised me that I may not be able to see the results of the tracking, and stupidly took their word for it. Since the site showed it was coming from Singapore, I gave it over a month before contacting them back.

Well, another email, and another no response later and I'm sitting here emailing them again demanding my money back. It's been over 2 months since they took my money and I still have absolutely nothing to show for it.

Review about: Case Boss Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $35.

Preferred solution: Full refund.

I didn't like: Fact that they stole my money.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
You May Also Like