Not resolved
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Warranty
Website
2 comments

Ordered (2) iPhone 6 cases for my wife and me and (2) waterproof speakers in March 2017. It’s been over a year and still no cases or speakers have shown up to my mailbox! Contacted seller and gave me a tracking number that was never found on the shipping website. Sent countless emails asking for info and they said :

“Thank you for contacting us back and we do apologize for the delay.

This is not our intention for you to wait this long about the arrival of your order.

We are doing our best for you to receive this item soonest possible time and also to fix this issue.

As of this time we haven't received yet any response coming from them.

However, we assure that you will receive your ordered item.

Again, thank you for patience and understanding.

Regards,

Jayson

Case-Boss Support”

That was the last email they sent me 2 months ago! I’ve been asking for my money back since August 2017 and got no responses about any refunds just shipping excuses! I lost about $53.

Review about: Case Boss Shipping Service.

Reason of review: Order processing issue.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
FittingSumatranTiger
#1499026

Me too.The world of give me the money!!

Anonymous
#1496460

Same thing happened to me. I also bought the phone case with free shower speakers...it’s been 15 months and no sign of either.

I also get the same reply from Jayson at Case Boss.

Are you interested in banding together with others experiencing the same issue and taking it up legally? I want to see these cowboys go busy.

You May Also Like